By Dragana Beara, Sr. Solutions Marketing Manager, HP Networking Global Marketing
?Can you hear me now?? Sounds familiar, doesn?t it? We have all been on IP-based calls where voice and video quality were subpar. Poor network performance ?? excessive latency or congestion ?? is a common and often unrecognized cause of poor voice and video quality, and results in disgruntled users and dissatisfied customers. Adding to the challenge, Lync encrypts data packets, and doesn?t offer a simple way to prioritize voice and video for better Quality of Service (QoS).