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Pinkie => Installation & Registration => Topic started by: Brian Dao on May 24, 2012, 05:39:09 am

Title: Error on activation
Post by: Brian Dao on May 24, 2012, 05:39:09 am
It was brought to my attention that the activation process failed and returned an error that log file was not accessible.

Apparently after I migrated the activation service to a new server, cleaned up the site and tightened the security a bit, I had taken one crucial right for IIS to have write access to the log file and when an error happened, IIS could not log it to the file.  Thus I was not able to monitor and discover the error earlier.

This issue has been fixed and you should be able to activate Pinkie now.  If you've discovered an error like this, please notify me as soon as possible so I can get it fixed and restore the service.

Thanks to Dean Stalter for reporting this error.


Best regards,
Brian Dao